"2"^^ . "We came in on Saturday at 11:00a and asked if we could have an early check-in and was denied... we were told that possibly we could be in the room by 3:00p (since I need to get ready for my Wedding). We ended up not getting into the rooms till the check in at 4:00p... which okay.. understandable!\n\nHowever, one of our rooms bathtubs jets didn't work, had a lot of mold inside the jet areas and surrounding the rings to them. The pull out bed from the couch was broken at the end... when we went swimming we found out that another couple had come in same day at 2:00p and received an early check in before 3:00p?!?!? The pool maintenance gentleman said he was cleaning the pools and left (never seen him after that... we were in the hot tub for a long time). \n\nWe requested a late checkout and was told YES by the lady at the front desk and when I called and confirmed later that night (agreeing to pay extra) I was denied and told I would be charge full price and tax if we weren't out by 10:00a (what hotel kicks you out that early?!?) \n\nThe towels were not completely washed because when I unfolded one of them it had really sketchy streaks on it.."^^ . . "1"^^ . "0"^^ . . . "2016-10-18T00:00:00"^^ . "1"^^ .