"As you can read above, I bought the \"suckers insurance\" aka the warranty. I pay a decent premium but for me the protection is worth it.\n\nAnd low and behold a week later during the rain storm I hit a big pot hole at 10-15 MPH. Both tires blew and the wheel/rim bent... This all happened at 130am.\n\nI used the roadside assistance coverage from my vehicle. Tow from the road - to the yard as Hyundai was closed on sundays. I was charged 0 for the 2 towages.\n\nI got to speak with Anthony G (service advisor). He was very helpful when the warranty insurer was not. At first they told the dealership my warranty would not be covered. I called up the insurance company and after about 45 minutes i was told it would be covered.\n\nAnthony G. called the insurance company several times and finalyl I went there to speak to him in person. At this point Anthony's hands were tied. I had the pleasure of speaking with John L (Service Director). I explained my point and showed him I had purchased the wheel/tire protection. And bam he called in his warranty expert and he said the insurance company may or may not cover this damage. \n\nAt this point John L looked at me and just said we arent going to charge you. If the insurance company gives us any problems Ill have the owner call him. NOW THATS CUSTOMER SERVICE.\n\nI read all this reviews previously and i dont understand them. I have nothing but positive things to say. if you plan on buying a car or any big purchase. DO YOUR RESEARCH. SET A BUDGET. AND STICK TO YOUR BUDGET!\n\nI had the pleasure of meeting the owner and he told me I am part of the hyundai planet family and boy do they make it feel that way!.Thank you planet hyundai!"^^ . . "0"^^ . . "5"^^ . "0"^^ . "5"^^ . . "2013-11-27T00:00:00"^^ .