. . "2013-05-09T00:00:00"^^ . "2"^^ . . "0"^^ . "This wasn't what I expected at all. With a name like Scratch, I was expecting a cute little bakery, not a French bistro (I'm not complaining, just stating my opinion).\nI came here on a whim. I didn't even realize it was open yet and as soon as I did I slammed on my brakes and cut across a lane of traffic to get there. (My apologies to the silver Dodge Charger that I cut off)\nI got there at 5 PM this past Tuesday and the place was absolutely dead. Other than the server/hostess/cashier person, I was the only one there.\nThe server was very sweet, friendly, poite, went over the menu with me since I had never been there before. I ordered the Kobe-style Wageyu burger with fries, a chocolate mousse cake with strawberry puree on top and bought a bottle of blueberry/lavender jam.\nThe burger and fries were really really good and reasonably priced.\nThe dessert was delicious, but approximately $7.50. Was a bit on the pricey side.\nThe jam is pretty awesome, but $8.50. Granted its a big jar, but I would like something half the size. Its all fresh, no preservatives, and living by myself, I'll probably only get through maybe half the jar before it goes bad. A jar half the size for $5 would be perfect.\n\nPros: Service, location, parking lot (in Downtown Phx, this is definitely a pro), great burgers, cute restaurant.\n\nCons: I could order the lunch burger which was a burger and salad, or the dinner which was a burger, salad and fries at a more expensive price. Well, I only wanted burger and fries. I had a salad for lunch and didn't want another salad. So I had to order the dinner (burger salad and fries) and she gave me extra fries instead of the salad. So I got a burger and a crap-load of fries. I didn't want a crap-load of fries. I wanted a normal size portion. So half the fries went in the trash after I was done. Just let me order a damn burger and fries without charging me extra (that goes for you too Fez)\nThe bakery side - nothing was labeled, no names, descriptions or prices and I felt bad for asking the server to tell me what everything was. Sorry!! But I really didn't know what I wanted and I didn't want to go just with what looked pretty.\nThe server handed me the menu and immediately listed the three things they didn't have. My first thought was no big deal, its a new restaurant, maybe they don't know what the demand for certain items would be. However, I was told they were out because those items weren't in season (escargot for starters). Well, if it's not in season, take it off the menu. Create seasonal menus so your servers don't have to constantly list the items that aren't available. As a customer I would much rather have the server tell me what they do have (like specials) than what they don't have. It sets a negative tone for the meal. Just my humble opinion.\n\nSo yes, my \"cons\" sections is long, but it was really an enjoyable experience. Good food, good service.\n\nI will definitely be back. I want to hit them up for breakfast this weekend"^^ . "1"^^ . "4"^^ .