. "This dealership deserves a big fat 0, for their service dept., and there is no customer service or communication here. I scheduled an appointment for a basic oil change at 11:00 am today. I arrived here at 10:52am and they told me there are 13 cars ahead of me & it'll take 3-hours. \n\nWhy have the option to make appointments if you over-book them and make your customers wait excessively. It's a basic oil change, not brain surgery.\n\nWe bought a new car from them but won't be servicing our car at this place again."^^ . . "2017-04-08T00:00:00"^^ . "0"^^ . . "0"^^ . "1"^^ . "1"^^ .