. "NV ENERGY! KUDOS! I experienced EXCELLENT customer service provided by a wonderful representative - Jennifer (Las Vegas). She was patient and beyond helpful. She offered solutions that were clear to me as a consumer. Jennifer went above and beyond to help. I'm am grateful for her level of professionalism and her kindness. She should be \"the example\" to all others in the service industry. I write this because it is a rarity to come across excellent customer service in a hospitality driven city. Weird, huh? \n\nAgain, thank you NV Energy. And, thank you Jennifer! You are greatly appreciated."^^ . "0"^^ . "2018-02-06T00:00:00"^^ . "1"^^ . . "5"^^ . "0"^^ . .