. "1"^^ . . "1"^^ . "1"^^ . . "2012-01-04T00:00:00"^^ . "1"^^ . "Horrible horrible service layered with excuses\n\nSo I needed a cab to pick me up slightly outside of Cleveland. I called the night before and gave them my exact address. They called back 20 minutes later to confirm. All good.\n\nThen the next day I call an hour before they are supposed to be there, still all good. Then they don't show. They are 15 minutes late. I call and the dispatcher says he will be there in 5 minutes. 20 minutes pass without word. I call and she says he will be there right away. Then the cab driver calls to say he can't find me. The dispatcher says she can't help me and I can only give the cab driver my address so many times. They claimed I gave them the wrong area but I'm not from there so I wouldn't have even been able to guess at another place to send the cab.\n\nI ended up being an hour late for work and all i heard from the driver and the dispatcher were excuses and rudeness. I will never take this company again."^^ .