"0"^^ . . "0"^^ . "1"^^ . "2014-10-16T00:00:00"^^ . . "I never received the renewal for my visitor's pass for a property I own as an investment. I called the office for advice. They told me even though I had the expired permit, I had to bring utility bills and proof of ownership, just like getting a permit for the first time. I arrived at 3:30 and there was a long line. My first words were an \"I'm sorry for coming so late in the day\", because I was. The woman reviewed my utility bills and it took a while for her to understand why there were two addresses on the bill (a service address, a billing address). She said \"I'm glad you came down so I can annotate this in your record.\" Gave her the $ she printed the receipt filled out the permit put everything folded up together and handed it over to me. \n\nI left the office thinking this had gone way too smoothly. Of course, I was right. They issued me a visitor's permit for THE WRONG PROPERTY. \n\nSo back I went today. This time, I circled the property address on the bills. I brought the old permit that expired. I redacted any reference to the billing address. I re-presented everything to the same woman.\n\nNow it's \"You have 2 visitor's permits for 2 different areas. You can't do that.\" I explained I live in property A and rent out property B. We went back and forth for a few minutes. I finally put up against the glass the two visitor's passes their office issued for the two different properties.\n\nThe woman asked me for a dollar, she filled out the correct permit, and gave me back all of my paperwork, the new permit, and a receipt.\n\nAs an aside, when I initially called, the woman told me unequivocally I needed to also produce photo ID--it was required, she said. No one ever asked me for ID.\n\nThere is no reason getting a parking permit should be such a Herculean task. I am sure I am not the only person in all of Pittsburgh that owns 2 properties. There is no reason for the inconsistencies of policy, of ineptitude, of having to go to an office multiple times to receive the correct information."^^ . . "2"^^ .