"Updated review: I was contacted by management immediately after leaving a review of my unsatisfactory experience. Management was apologetic and assured me that one technician wasn't a true representation of the entire company. He then issued a full refund.\nThank you for your concern & swift attention. Great customer service."^^ . "0"^^ . . . . "2015-07-11T00:00:00"^^ . "1"^^ . "4"^^ . "0"^^ .