"This would have been a 4-Star review..... \n\nStayed at the Omni while in Charlotte on business & upon immediately walking in my room, I'm thinking man, I'm gonna love this place! \n\nEasy to get to & centrally located, you're super-close to all your franchise dreams come true..... \n\nChick-Fil-A\nEinstein Brothers Bagels \nStarbucks \nBojangles \nDunkin Donuts \nPizzeria Uno \nRuth Chris \nThe list goes on & on & on \n\nThe showers here are the absolute very BEST I've ever had & this includes the one in my house. TONS of water pressure & huge shower head to douse you in water....I never wanted to get out. Nice & smelly bathroom products, rooms are decent sized & you get a coffee maker w/ free coffee to boot \n\nSo why not 5-Stars? \n\nThe bed is really uncomfortable but I hold reservation to revisit this statement as I have trouble adjusting to new environments... but the mattress is rock hard & the pillows are super soft & for me, this is not a good combo \n\nThe other star deduction is due to the fact they force you to PAY for Wi-Fi & it's not even a secure connection! \n\nIn this day & age, providing internet access should be part of the standard room charge & I just think it's ludicrous to charge for Wi-Fi \n\nSomething like if I am a Platinum member, I could have had it for free but charging me for internet does not inspire me towards loyalty or make me want to become \"platinum\"\n\nSo not saying I wouldn't stay here again but next time business brings me to Charlotte, I'll be checking out a different hotel"^^ . "2009-08-19T00:00:00"^^ . . "4"^^ . "8"^^ . . . "3"^^ . "5"^^ .