"2012-06-05T00:00:00"^^ . "1"^^ . "1"^^ . . "I have taken two suits into Seams To Be Alterations. After dropping my first suit off and having a negative experience, I should have walked away rather than letting them tailor another, but it was convenient and I didn't follow my instincts. \n\nThe first time I used S.T.B.A. there were some warning signs, the owner was terribly disorganized (she lost my suit, it took her almost twenty minutes to find it) they make you pay for the alterations before you receive your altered garment (not totally unusual, but not completely professional either) she also told me that my suit would take a week to be altered, but in actuality it took two. \n\nWhen I went to pick up my suit they were \"busy\" meaning myself and another customer were in the store, the staff (owner and another woman) didn't seem to know how to deal with the extra business. I brought in a full suit, and one extra suit jacket. The owner told me that she didn't want to tailor the extra jacket because it was too minimal of a repair. I disagreed. What type of business owner refuses extra money? While I understand that darting my jacket would have been tedious for her, it would have also put an extra $40 in her pocket. I digress. I overheard a staff member lecturing the other patron about how he shouldn't have bought the garment he purchased, and that it was going to be hard for her to \"fix them.\" I don't know about you, but I don't take garments in to have them judged, I take them in to be altered. I certainly don't need a lecture from a seamstress, I was appalled that someone would speak to a customer that way. \n\nI gave her two weeks, and went in today to pick up my second suit. Instead of being on the nice wooden hanger that it was brought in on, my suit was on a used wire hanger. The suit was dirty, I immediately had to take it to the dry cleaner. She also made the sleeves too short, and uneven. Then she made it seem as if it were my fault that the sleeves were too short and uneven. The lining was stitched incorrectly and now in addition to being uneven, and too short, the sleeves also appear to be lumpy. Wonderful. \n\nIf you are in the market to have your nice and rather expensive things ruined, then by all means, go to Seams To Be Alterations. If you would prefer your garments to remain intact or be tailored properly, I would suggest going somewhere else. I have no idea how this company can stay in business."^^ . . . "15"^^ . "1"^^ .