"2013-03-12T00:00:00"^^ . "2"^^ . . . "2"^^ . "5"^^ . "1"^^ . "I have a pair of Swiss Flex glasses that I needed new prescription lenses. Come to find out that they have a \"proprietary\" lens and installation that only one lab in Phoenix has the capability and you have to be an authorized dealer to order. If I would have know this when I purchased the glasses, I would not have bought the frames. I spoke with Libby, who was very polite and knowledgeable and decided to go to her store location.\n\nWhen I got to Village Eye Works, I was the only customer in the store and was greeted promptly. The store is very bright and had a nice selection of frames. Libby asked me some questions about my prescription and as I was speaking with her the phone rang and she immediately picked it up.... rude. Since I didn't have another option to order these lenses I went ahead and ordered them.\n\nMy new lenses will cost around $450 without tax. I guess Swiss Flex makes sure to support their vendors by only allowing them to order new lenses for customers which also is reflected in the high price."^^ . .