"0"^^ . "1"^^ . . "1"^^ . . "2013-11-24T00:00:00"^^ . "0"^^ . "My Wife made reservations for us at Palazzo for my Birthday. We had read that Lavo was great for the Sunday Brunch so we decided to start the day with the Brunch. Lavo opened at 10:00AM and we arrived a few minutes before opening. When we arrived there were already people in the waiting area therefore we figured that it would be best to check in with the hostess in case they get busy. \nUpon greeting the hostess we were given a strange look like what are you doing here and then she said can I help you. We told her we were there for the Brunch at which time she said they were not open and we could wait. Remember, we were three minutes early. We walked around until we noticed a couch near the dining area and we decided to wait here. After 20 minutes of waiting and watching an unorganized staff the hostess came to us and asked if we were waiting for a table. We told her once again that we were waiting for a table and she then proceeded to a table in the dining room for us to have a seat. We asked if the terrace was available as we had read that the terrace was nice. She did not know and had to ask a server who told her yes. The hostess then directed us to the terrace where we were seated and provided menus. \nAfter another 15 minutes of not being helped or even acknowledged we got up and walked out. As we left all of the wait staff was in the area and not one of the staff asked us if we needed anything. as we walked past the hostess station there was another employee there that appeared to have some level of authority as they were in business attire. As we were leaving I said to her that we were leaving after 30 minutes of waiting and there was not response. We left and went to Mario Batli's Enoteco Otto where we had a wonderful experience."^^ . .