"The person who I spoke with over the phone was knowledgeable and courteous. Arranging pick drop off with Jim was convenient. And Mike was very patient with me as I didn't recognize the jacket when he dropped it off...it looked like new!"^^ . . "5"^^ . "0"^^ . . "2017-06-01T00:00:00"^^ . "0"^^ . "0"^^ . .