. "1"^^ . "6"^^ . "2016-10-08T00:00:00"^^ . "11"^^ . . "I hate this store. Customer service is crummy. Don't expect to spend less than 1.5 hours just waiting for someone to help you and they won't make appointments either.\n\nI suggest doing everything you can online, or maybe there's another Verizon store that actually has decent customer service, I don't know. They really don't seem to care here. Why oh why did I decide to upgrade my service?! Is it too late to return my phone? Smh :-/\n\nUnless absolutely necessary, avoid this store, their wait times, and their lack of giving a \"darn\" that you're spending money with their organization and expect face to face service every now and again."^^ . . "3"^^ .