"0"^^ . "1"^^ . "3"^^ . "4"^^ . . "2011-05-18T00:00:00"^^ . . . "I considered giving Z Pizza one star but I thought I would be more generous than one of the staff members was to me. \n\nIn New Times there used to be a coupon for a free slice of pizza. I saved my coupon as it did not have an expiration date. One day I sauntered into Z Pizza and presented my coupon and ordered a soda to go along with the pizza. I was told by the clerk that I could not use the coupon because \"too many homeless people\" were using the coupon and they no longer honor the coupon. I am not homeless nor do I \"look\" homeless. Instead I was told I could order a special that included two slices of pizza and a soda. I won't ever forget the woman behind the counter who so coldly denied me my slice of pizza. I promised myself that I would never return.\n\nFew months later...\n\nI thought to myself \"Self, you should really give Z Pizza another try. Maybe it was just a bad day.\" I called Z Pizza and asked for a delivery of a half soy and half regular cheese pizza. In the past when I had ordered such a pizza, someone from Z Pizza was kind enough to mark which side was soy and which side was regular. I thought the same would happen. I was wrong. I received the pizza with no indication as to which side was soy and which side wasn't. I called Z Pizza and asked about their soy cheese pizzas without telling them my predicament. I was told \"Our soy cheese pizzas are so good you can't tell the difference between regular and soy cheese.\" I proceeded to explain that in this case, I needed to know the difference and asked why it wasn't marked. The woman on the phone asked \"How are we suppposed to do that?\" I stated that in the past the soy side of the pizza was marked by a white piece of plastic that served as both to keep the pizza box from caving in on the pizza and it also served to indicate which side was soy. \n\nI asked to speak with a manager after I realized I was getting nowhere with the woman on the phone. She told me I would need to call the following day if I wanted to speak with someone in charge. I then asked them to send me a small pizza with only soy cheese as a replacement at no charge. I was told that they would call me back once they got the ok to make me another pizza. They called me back and stated they would give me a small soy pizza but that it was on the bottom of their delivery list and insinuated that it was not a priority.\n\nIt took another hour for them to deliver the small, soy pizza.\n\nCustomer service at its finest? I think not. Not only did I have to think for them and offer my own form of compensation for their inadequacy but it was the second time that I had been treated in poor manner. \n\nSave your money. \n\nCome to think of it, I think I give Z Pizza just one star. I will not bother ordering from Z Pizza ever again."^^ .