. "3"^^ . "1"^^ . "2014-10-20T00:00:00"^^ . . "1"^^ . "6"^^ . "Just had a terrible experience here! Do not go!!! First off I call in and talk to a rep and I was told a analysis for my retina MacBook could be done in a half hour and I'm looking at 1100 ish an it could all easily be done today so I ask if I came down right now to the store would it be possible to go through this entire process and be done today (I have to sell my laptop today) I was ofcourse told yes... So I get on the bus then the train to get there and when I do I am greeted by a young guy wearing a bike helmet shuffling the trash on the floor all over the place... Seems legit right... So I walk over and we wait for about 20 mins till the I guess most experienced rep can come help he does eventually but guess what this guy can't help either looks basically clueless so he passes me off to another rep and this guy ofcourse the guy I talked to on the phone but now the whollllleeee story has changed I now have to wait for a manager to decide to come in I'm told could be whenever he or she comes in \"later in the day\" which means basically he can't help period... Then I get upset and go to leave and he has the nerve to lie to me that they are the only shop in Toronto who can buy a computer.... Lol unmmm I guess they think customers in Toronto are stupid or something... Now I know I'm writing this on the train home pissed off and without punctuation and what not but believe me when I say this is not a safe place to shop... Just be careful of the bait and switch and shady employees"^^ . .