. . "0"^^ . . "2016-12-11T00:00:00"^^ . "0"^^ . "My SIM card was stuck in place and the latch was broken. I wet in and asked them to try to open it. The person who serviced me, John, went to the back and came back with it fixed in less than 5 minutes. When I asked what I owned him he said, \"No charge.\" So I'm writing to give thanks for fixing my phone."^^ . "5"^^ . "0"^^ .