"Marsha was very understanding and happy to exchanged my defective statue and sorry for leaving a negative review in the first place. It was along day at Comicon and I was very irritated. Hope this shows the costumer service quality"^^ . "1"^^ . . "2017-05-27T00:00:00"^^ . "1"^^ . . "5"^^ . . "1"^^ .