"2"^^ . . . "7"^^ . "0"^^ . "2015-01-03T00:00:00"^^ . "1"^^ . "Beauty is only skin deep. Conn's service/repair facility is horrible to deal with and the salesman that sold us an extended warranty for a laptop lied about having to send a defective item in for service. We were told we could exchange the laptop for a new one if it failed and that's isn't what happened. They have had the laptop for 9 days and counting and haven't even looked at it yet."^^ . .