"2016-04-28T00:00:00"^^ . . . "Used to love NBN because of it's suited for everyone menu. We have been going here for more than a year (since we discovered it). \nThis last visit was beyond disappointing. \n\nFirstly, they changed an ingredient and ruined the flavor of the dish. When i asked to have it made without it as i never eat it, they grumbled. The dish was redone BUT WAS UNCOOKED. \n\nSo again i complained. The guy in charge was CLEARLY TOLD IT'S UNCOOKED. He replied he couldn't understand the problem. Seriously? \n\nI wanted to leave and wanted my money back. They refunded my part of the check not my husbands WHEN I CLEARLY SAID WE DO NOT WANT TO EAT HERE ANYMORE AND WANT A REFUND. He left his noodles UNTOUCHED. Still we paid for them. The worst is we asked for a FULL refund and were told we would be getting it. Yeah right? What a LIE. \n\nIs THIS how you 'resolve' complaints? Let alone an apology for such a negative experience, you didn't even have the courtesy and decency to refund the FULL AMOUNT for an order AFTER being told to do so.\n\nDo you have a problem listening or is the command of the English language a challenge for you. Either way there is NO excuse for treating a customer with such little regard. \n\nToo bad there is nothing below a one star. Even that is a compliment for your terrible service. \n \nYou are crooks!! You are Liars. And that's as simple as THAT."^^ . "0"^^ . "0"^^ . "1"^^ . . "0"^^ .