"1"^^ . "Don't judge a book by it's cover. Just because the buildings are being painted to look all shiny and new, it does not reflect what it is to live in this community. \nRat infestation in Bldg B & C. The management will blame the new construction that started in May '15 but this has been a known issue since Oct '14 in Bldg C. After they were reported to city & county agencies they began working on the problem but it is so bad it is going to take a very long time to eradicate. \nPets relieve themselves (pee & poop) on the elevators, in the hallways and at the corners of every entry way. The poop is typically cleaned up by tenants who have it at their door or get tired of looking at it and the urine is NEVER cleaned up. Also, many tenants do not pick up after their pets in the grassy area everyone uses for walking their dogs and you'll find yourself constantly stepping in poop. Any complaints will get a 'we rely on the residents to tell us who is doing it' - if we knew that, that is the information we would be sharing - and, it's not the residents responsibility to find the irresponsible tenants. \nThis community is very dirty & grimy. It is in desperate need of an overall power washing of all walk ways, painting of interior hallways and cleaning of all interior hallways, stairs, rails and elevators. \nDon't be misled by the \"gated\" community, you sign in your lease that you acknowledge the gates are solely for the benefit of the property \"and any benefit to the resident is purely incidental\" and there are always gates that are open or malfunctioning. \nDon't be misled by the \"package acceptance service\". Again, when you sign your lease, you release the office of all liability for any lost, stolen or misplaced packages - and, yes, it does happen and you have no recourse for replacement. \nAn 'updated' unit has newer kitchen & bath lighting and plumbing fixtures, new ceiling fans and faux wood flooring in kitchen, bath & entryway - BUT, you will still have 15 yrs old appliances, formica countertops and laminate cabinets. Bldg A does have concrete floors. The lobby is recently updated and the property \"tour\" will take you by all the areas that are kept up. Ask to see the sky patio in Bldg C and the fountain areas in Bldg C and pay attention to the cleanliness (or lack of) as you're walking. \nThe outside of each building is public sidewalks, I suggest you walk the property and see for yourself - look closely at each entry way, go up the steps to the gate - walk the grassy areas to the north if you have a dog - look at the gravel areas and sidewalks for dog urine & waste - walk through the unsecured part of the parking garages. \nAlso, you will have additional charges not stated on your lease. The tenants pay $3.50/mo for pest control and $25/mo for \"trash service\" which will put your monthly waste, water, trash bill at $50+/mo - this is in addition to your rent and electric (thru APS). The cost of this trash service helps generates revenue to the property by giving a kickback to the property. As a gauge, any other complex I've lived in, the 'trash' portion of my utilities is ~$5. \nOverall, poor property management, overpriced for dated units and unkept property - very unimpressed with this community..."^^ . "1"^^ . . "4"^^ . . "2015-10-20T00:00:00"^^ . . "13"^^ .