"5"^^ . . "1"^^ . . "Don't go anywhere else for your luggage repair. Mark is great!\nI brought my bag in expecting to pay to have it repaired and Mark was able to get\nthe manufacturer to send me a brand new bag directly to my house for NO CHARGE! I wasn't expecting that at all. Wow, what a surprise."^^ . "0"^^ . "0"^^ . "2014-07-26T00:00:00"^^ . .