. "3"^^ . "0"^^ . . "I unfortunately have had to visit these guys too many times since I bought my car in February, most recently for a most disheartening hit and run, in which myself and my car were the victims. \nI had really good service from the dealer and have been happy with interactions with them since, but it is a completely different experience with the collision center. The staff is unfriendly, not very accommodating or particularly compassionate. I think they figure if a customer is going to the dealer for repairs then their minds are already made up and won't stray. Sad thing is, it is probably true. The work I have had done has been done well and been satisfactory, but bad service just drives me nuts. \nThey do email updates on repairs which is helpful; daily if you choose so you can stay apprised on the status of your car as much as you'd like. For me this is a nice feature so you can see the progress and not feel like you are just lost in wait."^^ . "3"^^ . "0"^^ . . "2008-11-27T00:00:00"^^ .