"2017-02-03T00:00:00"^^ . "I was on my way to a big box office supply store to hopefully remedy an apparent Ransomware take over of my computer. I recalled meeting Ken and decided to call him as I pulled onto the parking lot. He immediately answered my call. I explained my situation. Honestly, I was somewhere between Angry and Vulnerable as I have paid the price at this Office Supply store in the past. They are not cheap and keep your computer for several days. Ken in a very kind and thoughtful tone suggested I turn my car around and go back to my office. We agreed on a time that same day that he could dive into this problem and help. (If possible) He was unreal. Ken, in minutes had my computer virus free, made a suggestion on security. I was happy and my computer was fixed. So this was week ago. I sat tight for this period to see if anything else would happen. All good. Listen, I am easily recommending Ken and his company Tech Paramedics. The 5 star rating doesn't remotely close describe the professional response, assistance and fairness in Ken and knowledge of his trade. He is very good!"^^ . . "0"^^ . . "5"^^ . "0"^^ . . "0"^^ .