"0"^^ . "My friend, whom I meet on a regular basis and works in the same building as E11ven & decided this was a convenient place to meet up.\nShe's an executive who was invited to their opening - sampling almost everything. She frequents this place with clients said the food was very good.\nWe were greeted by the hostess in a friendly manner, and once seated our server introduced himself. He was very pleasant and friendly as well.\nI scanned the menu and noticed it was pricey, but thought it ok, in given their location and upscale atmosphere (though I found it very loud when I first entered - thankfully, we had a banquet at the far end of the restaurant - at the kitchen end)\nI don't usually take note of prices, but I did think $11 for (virgin)lemonade was steep.\nAfter referring to my fellow Yelpers, and upon my friend's recommendation, I ordered the crab cake (which I did wince slightly at it's 26$ price tag). Since crab is my weak-in-the-knees favourite seafood, and assurance from my friend that it was amazing, I ordered it. Being a gracious guest (I guess, lol), I didn't order a pricey entr\u00E9e, so I went with the burger (around 26-8$, I think). My friend had the salmon.\nPresentation of the crab cake was nice - though I'd expect no less\n:( ... Big! disappointment.\nIt had a mushy interior, and TOTALLY overwhelmed by too much tarragon. My friend had a taste and agreed that it was not as good as usual. I kick myself now for not sending it back. I never mind paying for quality, but in the back of my mind, I was thinking of the ACE crab legs at the Mandarin. It was about the size of half a hockey puck, so even the portion size was a miss.\nOur entrees arrived - **before I was finished with my app - point against the server (kitchen?). At a place of this supposed stature, I expect near perfect service. .. Don't bring the entr\u00E9e to get cold while I'm still on my app! I also take points off the server for not checking on me after a couple bites of my app. - I was a server, and that is just what you're supposed to do!\nWhen ordering my burger, I asked how what the default doneness was. (Fresh, quality meat should be able to order it mid rare, and I expected based upon the price, it SHOULD be fresh ground) He said it came med-well, (omg - that's murder in my book) I told him I wanted it no more than medium. \nAll the flowery description of the burger doesn't make up for a dry, over-done burger, with thick bacon that's so overdone; it's stringy & tough. The bun was too big in ratio for the meat and wasn't as fresh as it could've been. So along with a dry burger, stringy bacon; the stale-ish bun didn't help. I've had better burgers at fast food chains.\nThe only reason for the 2nd star is the pleasant facility and .... oh boy.. ladies bathroom!!!\nI also take points away for a group of servers I passed on my way to the restroom hanging out and chatting up a loudly like no one was around.\nE11even is an upscale place to hang out before an event at the ACC/ Roger's Centre.\nAlthough our server was friendly, he was not competent - he didn't check on us to ensure our food was ok while we ate. He only showed up to deliver and pick up.\nI might sound snobby, but I don't think it's too much to ask in expecting competent service should that matchs the establishment and the prices. \nI might return for drinks before a game or concert due to it's location and comfortable ambience. \nBecause my friend frequents this place and said it's been good whenever she'd been, I'm wondering if the kitchen had deployed their 'B team' (or 'C' team...) during the week. \nThe food was a big fail."^^ . . "2"^^ . . "0"^^ . "2018-04-19T00:00:00"^^ . "0"^^ . .