"As soon as we walked in I felt like I was in love. The black and white tvs, the wall of luchadores masks, and you could even smell the delicious cuisine. We were greeted by a friendly little lady who sat us at our high top. Now for the service.... While things did honestly start well, they did not continue that way. \n\nHe greeted us and suggested a few drinks on special and such. We got our drinks and were starving so we ordered the verde salsa, amazing and perfectly spiced, and the traditional guac. \n\nWhen they arrived it took him a while to come back and take our entree order, which is not a huge deal but also they were not very busy and he had one other table. At the time it really didn't faze me. Another server brought our meals out, I had the Pescado and my boyfriend had the Tinga. The Chicken was so perfectly cooked and spiced and the mahi mahi was very tasty as well. \n\nHowever I kind of wanted to add a little extra heat and waited for him to come back so I could ask for hot sauce and/or cilantro. After our meals hit the table we waited for a total of twelve minutes before he even checked back on us, and I promise you this is no exaggeration. I watched him approach the other table directly next to ours four separate times during this wait; took drink orders, refilled waters, joked and laughed. All the while my boyfriend had been out of water for quite some time and I just wanted hot sauce. Finally he noticed us and asked if everything was alright. Not at all. We cashed out, boxed up, still tipped well, and left. \n\nI am so disappointed especially after everything I heard about this restaurant and don't think I will ever be back. I work in the industry as well, so I do understand a \"bad day\" but this was inexcusable. We both work very hard for our money and would rather spend it somewhere we will actually be taken care of instead of ignored. \n\nTwo generous stars for service and five stars for food."^^ . . . "0"^^ . "2015-12-28T00:00:00"^^ . "0"^^ . . "3"^^ . "1"^^ .