"0"^^ . "1"^^ . "Charles T. You must have lucked up. Now I\nam at the Phoenix VA. Today alone I have gone to the choice program, patient care advocate, privacy\nOffice and have been waiting an eye specialist consult from my primary care doctor. This has been going on for 6 weeks!!! The open door policy of the Director, never works.\n\nThey have made so many policy changes and you ,\nthe patient is last to know. According to the privacy\npolicy last week they changed time to submit from\n60 days to 30 days. That gross violation of privacy happened in mid July.\n\nI am not a quitter and will bring this to an accountable individual. Linda L\n\nNew update spent all day and got the run around.\nThis VA brags about its new parking garage. Take care of my medical needs! This is so dysfunctional\nIt is pathetic. I want to see the Director. I will get the medical care I deserve after 100% combat service connection and 28 years in the US Army"^^ . . "0"^^ . . . "1"^^ . "2017-09-09T00:00:00"^^ .