. "3"^^ . "1"^^ . "1"^^ . "2016-11-18T00:00:00"^^ . "**11/19/2016-contacted by Regional operations. Ensured things would improve. \n\nI have been to about 6 Planet Fitness locations throughout the valley. I live in Laveen and was excited for this location to open to be very disappointed. So concerned with new members, you all have forgotten to service old members. My example, several times I've waited more than 5 minutes to get my card swiped for entrance to the club. Inexcusable........Designate a person to check members in and others for new members. Bring in temporary employees from other locations if you are overwhelmed. Makes me not want to visit my local PF. My time is valuable like yours."^^ . . . "1"^^ .