"2"^^ . . "4"^^ . "2011-07-22T00:00:00"^^ . "1"^^ . "I recently had an emergency car repair and took it here as the business is near my house. While there are some good things to say about the company, the prices more than outweigh any positive things I could say. \n\nThe good things: Everyone is very polite. They go out of your way to make the experience as painless as possible. They have courtesy cars (although they didn't have any available the day I took mine in). You get free water/juice in the waiting area and they gave my daughter a big cookie. They were prompt with returning calls. The waiting and service area are both very clean. They have free towing.\n\nThe bad: Cost. I had already had my car here and couldn't spare the time to take it to another shop. There was some confusion around how the repair was quoted --- I thought it was my out the door cost but the quote I got was for the additional work and didn't inlcude the $60 to diagnose the problem. While my car was in the shop I called a few places and they were all within $50 of each other. This place was $50 higher than the highest other quote. When I got there and was told the diagnosis wasn't inlcuded in the price given over the phone I was annoyed as the repair now cost me almost 20%-25% more than everyone else. \n\nI had called them once before about shocks and struts and, even though they were running a special on these (which is why I called) they were still almost $100 higher than everyone else. \n\nI'd suggest going elsewhere unless the free towing, courtesy car and big cookie bring their costs in line with other repair places. For the repair service alone, you can save money going almost anywhere else (including your dealer)."^^ . . "20"^^ . .