. "2014-09-22T00:00:00"^^ . "2"^^ . "1"^^ . . "Had a blast here playing the horse race game . There was a malfunction which one of the cashier girls fixed immediately. Then we had another malfunction and a manager by the name of Richard P. argued with us that it was not a malfunction and we did not push the button to bet correctly. He was extremely rude and obnoxious. It was really embarassing because he started yelling and getting really upset and everyone was looking. We told him to look at the logs because there were prior malfunctions because he said he did not believe us. Mind you this game is only a quarter to play and we won a dollar which was due to us and the game did not pay it out. Richard refused to pay it out which is fine since it's only a dollar. It's just really sad that a service manager would treat customer this way. This was a really cool place and had so much fun with my friends here until Richard P pretty much ruined the vibe. Unfortunately, we will not be coming back here because of the way we were treated. He treated us like dogs and did not once apologize. This was on Saturday 9/20 at approximately 4.30 pm in case anyone from Corporate cares."^^ . . "0"^^ . "0"^^ .