"If I could give this place zero stars I would. My car died at a gas station and I called my insurance company for roadside assistance and they set me up with Royal Towing. They were supposed to get to me in twenty minutes. After an hour I called both my insurance company and Royal Towing. The towing company proceeded to tell me that there was someone on the way. No one ever showed. After 4 hours and multiple calls to Royal Towing, they proceeded to tell me that my request had simply been cancelled. I'd like to clarify that my insurance company's roadside assistance service has never failed me before. Royal Towing simply left me stranded in Downtown Phoenix for four hours. Do yourself a favor and find someone else."^^ . . "2017-03-17T00:00:00"^^ . "1"^^ . "0"^^ . "1"^^ . . . "0"^^ .