"First of all, I write reviews because people need to know about everyday life and businesses that treat their customers' unfairly. So, I go into this CVS, go speak with a pharmacist about the best topical cream for muscle aches and pain. Which I need for my neck, back, and knees. She recommends the CVS Brand cream of course. I come home tried to use it, could tell immediately that it would do nothing. Nothing, meaning you can't even feel an effect on your skin such as Ben Gay or anything. I return to the store immediately the next day. Not only did I use to be a regular patron, the store manager Bianca, I also assisted with theft at one time, the cashier that rang me up the day before says, I know her, I remember her yes she did purchase it here. I said, I don't know what I did with you long receipt, however, I just want to exchange this product. Bianca you know who I am. Well, Ethan the cashier says all they can do without a receipt is go back and see what price they can give me for it. What it was sold 6 months ago for. Excuse me, so I paid $7.99 plus tax, you would like to take away $5.46 on a product I just bought a day previous. Sorry, thats all that we can do without a receipt. I said why can't you check my rewards, why cant you check my check card, and you clearly have people standing here that verified I purchased the product just yesterday. Her response. Sorry without your receipt there is nothing else we can do. Well, guess what, your pharmacy staff already sucked major that I moved everything over to your competitior, I will no longer be shopping there, nor using any coupons, nor coming or going to any CVS for anything. Why. Learn your regulars, hence, Walgreens, the store manager, pharmacists and all cashiers know me in that store. I would've had no problem if I would've just went to Walgreens. So I'm stuck with this stupid creme that doesn't work. Also, good luck with all the people that do steal from your store, and the patrons like myself use to help you! I will never go to a CVS again in my life. A follow up complaint call will be done, stop emailing me coupons, and etc... I don't want to be apart of anything to do with CVS."^^ . . "2018-02-05T00:00:00"^^ . "1"^^ . "0"^^ . . "0"^^ . . "0"^^ .