"I have been in the store only a few times, but each was a pleasant visit. \n\nTurning my inherited and cherished ring in for service during the holiday season, I told them it was not a gift so no need to rush. I received a call on Christmas Eve apologizing for the ring not being in for Christmas. I expressed again that it was no rush. Two more calls received after Christmas. One to follow-up, one to say my ring was ready. Great customer service! Thank you, Brownlee team. \n\nI will be returning as my hubz bought me an Endless bracelet from Brownlee for Christmas and I will be needing Charms."^^ . "0"^^ . . "0"^^ . "2016-01-01T00:00:00"^^ . . "5"^^ . "1"^^ . .