. "Rented the \"mid-size\" and it turned out to be a small Kia Soul with 40K + miles with dings and scratches all over it. The car ran fine though for our trip to IL and back so it turned out okay, but it seemed small to be considered a mid-size. Of course, the option was presented to trade-up to a newer and bigger car with less than 10K miles on it, but I refused since that would have really increased the cost. I found the staff unfriendly and disorganized and in general the cars in rough condition. I returned the car and they tried to stick me with a $28 toll charge that I had to dispute with my credit card company. I paid all tolls faithfully on the trip so there should have been no charge for tolls. In general, it was a bad experience and will look elsewhere for my next rental."^^ . "0"^^ . . "2017-05-17T00:00:00"^^ . "2"^^ . "0"^^ . "0"^^ . .