. . "1"^^ . "1"^^ . . "2010-04-23T00:00:00"^^ . "4"^^ . "2"^^ . "I ate here with my family a few months ago and had a very poor experience. I wrote the corporate office a letter sharing my disappointment. I received a letter last week from the district manager offering her apologies and sincere sentiments. I was very impressed that I received an acknowledgment letter, and they even sent me a few coupons to boot. \n\nThey won me back as a fan and now I know they are listening and anticipating the needs of the customer. My family and I will be returning there to eat more frequently now. Thank you Good Egg for listening and responding to your customers needs!"^^ .