. "0"^^ . . "I was a faithful client of Charmaine and Stacey for 7 years.\nNever had an issue. UNTIL both were away on vacation.\nI allowed the Manager \"Valerie\" to color my hair.\nWhen my hair was every color of the rainbow, popsicle orange at the top, and green at the bottom, she offered to fix it in 11 days, since she was going on vacation. \nI pleaded with her that I couldnt possibly leave the salon looking like a trainwreck, she made an appt for 11 days later. I wore a hat for 2 days, after peoples disbelief, I complained on the REGIS website. Corporate then had Stacey try to correct it, IT WAS BAD, we couldnt colro correct it on the 1st try so we had an appt for a week and a half later, as she loaded me up with product to condition me.\nValerie came back and saw that Stacey had an appt to fix my hair again, and Valerie forbid all the stylists in the salon to never do my hair again.\nI was shocked. I tipped her, Stacey and wasnt given any reason why.\nI complained to Corporate once again, and tld them that I was banned from the salon, and the Gen Mgr was shocked as well. Corporate was great, they refunded my money, and said Im allowed back in and that she had no power to say that to anyone...but I wont be returning. She over charged me, was irresponsible, and then when her ego was bruised in front of her stylists she blamed the customer.\nValerie is not a good hair stylist. It took 4 stylists in awe, disbelief and disgust to stand over me and try to figure out a way to correct me.\nI recommend going to anyone BUT Valerie. Shes a very bitter,and angry old lady with no respect for a client who had been utilizing the salon for years"^^ . "2013-02-10T00:00:00"^^ . "1"^^ . "6"^^ . . "1"^^ .