"They travel to Chicago, on my last visit (4th visit) each time I was told they \"lost\" my medical records file. Considering the amount of information they ask for, I, of course, became furious. Once is an accident (hopefully misfiled) twice is incompetent, a third time is ridiculous, and the 4th was a complete disregard to protect PHI. \nInstead of hearing from someone (manager or owner) with an apology, I heard nothing. \nI just tried to call and make an appt, and NOW my file is marked that I am no longer a good candidate?\nVery concerning"^^ . "0"^^ . . . . "2018-05-07T00:00:00"^^ . "0"^^ . "1"^^ . "1"^^ .