. "1"^^ . . "If I could give it lower than 1 star, I would. As others have stated, their website doesn't work. You can't find providers under your plan. When you try to contact tech support via email they send you an email back telling you to click on a link for secure messages, but the link doesn't work! (just one example of the cr*p that goes on with them). They do not pay claims and deny all sorts of things that you're supposed to get. For example, I am supposed to pay $50 for a visit to Urgent Care. So far, for one visit I have paid $70, and am now being billed another $50. The Urgent Care people tell me it's because HealthNet refuses to pay. I have been trying to call HealthNet for over a week. When, after holding on for over 30 minutes I actually get through to a person, they tell me they have to transfer me to claims. I ask for a direct number to claims, and they tell me there is none. So then you are holding for another 30 minutes and you wind up reaching claims in another STATE!!!! So they have to transfer you back to Arizona!!! So far I have been holding on waiting to get back to where I started from for over an HOUR!!!!! This same scenario happened yesterday, and after holding for over an hour I was CUT OFF!!! If this were not so important to me, I would say this company is a JOKE, but they are not a joke, they are a despicable corporation that will do anything to avoid paying your claims and then will not allow you to reach anyone about the claims to even find out why. THEY ARE HORRIBLE!!!!"^^ . "2014-03-05T00:00:00"^^ . "2"^^ . "0"^^ . . "19"^^ .