. . "2"^^ . . "9"^^ . "2008-12-17T00:00:00"^^ . "4"^^ . "3"^^ . "Sometimes bike shops can feel like pro shops... and let non-pros know just where they stand. Enter D'ornella's. I went as a non-pro with one of my bestest buds, a pro-triathlete, and we both received service that we wanted and understood. Me = bikes for dummies, my friend = bikes for pro-stars.\n\nI think the salesperson did an excellent job in the rally of beginner to advanced questions served up by us. Mine included: \"does it come in other colours?\", and \"what's a fork?\". My friend's had words like carbon, aluminum, monococque, and a lot that i can't remember, or pronounce. The patience was greatly appreciated and in the end, I got a great bike to grow with, and hopefully start-off my career as a triathlete (one can dream). \n\nI wasn't hounded to buy the \"bestest bike ever\". They asked me lots of questions to make sure I was getting what I needed for my purposes (e.g. commuting and training), and then adjusted it to my body-type.\n\nIf you'd asked me a year ago, I would have said that my bike was kinda pricey. Now though, when I consider the service included before and after purchase and the love I have for my bike, there really is no price i can put on it. \n\nD'ornella's also has mountain bikes, but i've become a road bike fan and couldn't justify the prices of the ones they offer for an \"alternate\". they've also got great end-of-the season deals on current models, in-door trainers, and stuff to make you look like a pro-cyclist. \n\nif you're thinking of contacting them, do it by phone, since sometimes (it seems) they don't address emails."^^ .