"4"^^ . . "5"^^ . "2"^^ . "2016-07-14T00:00:00"^^ . . "10"^^ . "My experience at Tim Lally has always been absolutely outstanding. Ever since Joey H leased me my car a few years ago, they still treat me like a new customer every time. By the way, if you're car hunting, go see Joey H. He knows his stuff and makes the experience pretty fun. Buying American and local (my car was born in Lordstown!) was always important to me, and I am so happy I did it here.\n\nIt's pretty rare, at least in my experience, to find a dealer that not only knows what they're doing, but cares about what they're doing. On my most recent visit to their new location today, Kim in the service department was beyond helpful on assisting me with an issue. A lot of people in service positions can be total trolls, but not at Tim Lally. Kim is always prepared, has a great sense of humor and is just a total pleasure to see during the day. They've never let me down.\n\nTheir new location is beautiful and super accessible off Miles Road. The facility has an excellent flow and is immaculate. I love that they also still kept their complimentary nail salon, movie theatre and children's play areas. I don't hate getting my nails done while I wait for my car to be serviced!"^^ . .