"1"^^ . "3"^^ . . "0"^^ . . "0"^^ . . "2017-02-27T00:00:00"^^ . "Scheduled a first appointment as a new customer for a Sat. Service technician never showed up to perform the job, nor did I receive a courtesy call to reschedule or to let me know they had to cancel. I was very disappointed I spent my whole afternoon waiting for a tech to show up and I received no communication they were not going to show up. 3 days later I receive a call to let me know they had to cancel due to the weather and would like me to reschedule. I scheduled a appointment with a new company that showed up as promised and kept me up to date Before their arrival."^^ .