"2"^^ . "0"^^ . . "0"^^ . . "I was very disappointed in the service and quality of my cake I got for my mother's birthday. \n\nFirst, I was told the cake would be done within an hour. I arrived and it took an additional 15-20 minutes. I had somewhere to go and I ended up missing my ride because of the tardiness. \n\nSecond, I ask for a specific message on the cake. When the cake finally came out, it was missing the main thing I wanted. The guy I spoke with apologized and gave me cookies because I paid for something I didn't get. I would've preferred to get my money back but that wasn't an option. \n\nI visited my mother recently and she told me to never order from Prantl's in shadyside again for her because the entire cake was frosting! I never had to deal with this before. I buy a cake from that Prantl's for my mother every year because the tradition will have to stop."^^ . "0"^^ . . "2018-03-30T00:00:00"^^ .