"1"^^ . "0"^^ . . "2015-07-19T00:00:00"^^ . . . "me and my husband wanted to try RTO Sullivans for karaoke \nso we went there about 11.30 pm on July 17 2015, wasn't too \ncrowded place looked nice. About an hour later a large table \nof people left and there was us and about two other tables and \nsome playing pool. we sang a couple songs and liked the KJ \nand the system sounded really good. \n\nThen the host says turn in your last songs now for the last \nrotation etc. which we had already done so it was no biggee. \nMy husband song started to play but then all of a sudden my \nhusband sees the manager whisper something to the host, my \nhusband music stopped and then he announces that \"due to \nunforeseen circumstances he has to scratch any people left on \nthe rotation because the manager wanted to close up early\" -\n\ni cannot believe he shut off my husbands song after it had \nalready started for no good reason. don't tell people to turn in \none last song then cut them off as they start to sing it! then \nwhen i ask the manager peter mullen why that happened he \njust says \"im not gonna answer that\" -\n\nwhat the hell kind of customer interaction is that? then the host \nputs on a song by snoop dogg that last over 10 minutes and we \nare like \"what the hell? - like if you're closing, close, but don't \ncut off our song then put on music then refuse to answer \nus when we asked whats going on\" -\n\nrude, unprofessional. Extremely poor management and vast \nabsence of customer service\n\nhttps://www.youtube.com/watch?v=qWMwP5VnYqA"^^ . "0"^^ . "0"^^ .