"11"^^ . "I took my cat here to be shaved and was even prepared to give an excellent tip... Until I picked him up. I was told that the service would cost $61 and included bathing, nails, and teeth. When I dropped him off they said it would be about two hours, which I thought was pretty fast. Thirty minutes later I received a phone call informing that he was ready to be picked up. When I got there the cat groomer was gone and the other two employees were extrmely rude having \"forgotten\" what the groomer told them. My poor cat looked absolutely horrible, his shave job was choppy with chunks of hair still falling out, they didn't bathe or clean him in any way, they didn't even try to so much as brush the cut hair off of him. He had patches all over and his mane was the worst. I asked what happened and they weren't sure, but said they thought the guy who was holding him down had his hand grazed by my cat's tooth so they considered it a bite and it is their policy to stop services once that happens. holding him down, really?! I calmly stated that his shave job appeared to be very choppy, to which I revieved a reply of \"it's a cat, shaving cats always looks like that, they aren't dogs\". Then they handed me a bill for the full price and said they would have the groomer call me when she was back... I still haven't heard from her. Honestly I try not to be too critical of businesses, but this place is terrible. I wouldn't recommend them for a second and if I could give them zero stars I would!"^^ . "2014-07-01T00:00:00"^^ . "1"^^ . "2"^^ . . . . "2"^^ .