"0"^^ . . "0"^^ . "1"^^ . . "0"^^ . "2009-02-15T00:00:00"^^ . . "It took at least 15 minutes before I could find an employee to answer a question. When I found him, he kept walking, while I trotted along beside him, showing him my piece of hardware that I needed to replace and asking where I might find such a thing.\n\n\"Somewhere else,\" he said.\n\nSo I went to Home Depot. I had a long list of things to buy, in addition to that little metal thing, and I bought them all there. \n\nOther than the one employee with poor social and customer service skills, however, I've always had excellent experiences at Lowe's and usually find exactly what I need. The only caveat is that I have to know precisely what I need, and I have to find it myself. The employees at Home Depot on Pecos are a lot friendlier and more helpful."^^ .