"1"^^ . . . . "1"^^ . "The way people speak to you at this clinic is with a derisive tone.\n\nWhen I first walked in, the young male front desk person asked if I could fill out all the forms that I have already filled out on Zocdoc--both of which have the same info--just organized differently.\n\nThe medical assistant and Nurse Practitioner spoke to me in a tone that I don't think that a medical/health professional should use with patients. So naturally, if someone is snarky to me, I'm snarky right back. Furthermore, I used Zocdoc to make an appointment with Dr. Riffer, but never saw him. The Nurse Practitioner said that this is a normal occurrence. If you make an appointment with a Doctor, it should be with the Doctor. I just moved here from Chicago and I have never experienced something like this before--and I saw Doctors regularly in Chicago.\n\nAlso, there is anti-marijuana articles posted everywhere in the examination rooms. When I asked, the healthcare professional spoke down to me as if I were an addict. The only reason I booked this appointment was because I thought I was going to see Dr. Riffer at a time of my choosing. Everything had gone wrong.\n\nAnd lastly, when I gave my info to the NP/PCT, I expected my prescriptions sent to my insurance mail order pharmacy--this should be a normal occurrence for a Physician's office, right? Yeah, not so much. Going back and forth with an individual in the office has got to be the worst experience I have ever had with any Doctor's office. The insurance would point the finger at them and then the healthcare professional would point it back at them while being completely rude and shrill towards me. What did I do wrong? Am I not the patient? Should you be talking to me in the way? So I do what I normally do and tell them (insurance and dr office) \"what can I do or need to do to fix this problem?\" Then the healthcare professional acted as though she was being my savior after using a very impolite tone.\n\nNeedless to say, after I get my meds filled, I will not be returning to this practice."^^ . "0"^^ . "1"^^ . "2016-09-07T00:00:00"^^ .