. "I have been using Bryant Pest Control for around 1.5 years and usually have a good experience, quick responses via phone and email and friendly technicians. \n\nMy only complaint is that I've had an unfriendly technician a couple of times who actually sprayed the chemical basically in my 25lbs dogs face today. I had to ask him to wait for me to move the dog before he starts spraying the chemicals so that my dog doesn't get poisoned. It's not as if I was taking time to move the dog--the guy walked into my house, I walked over to him to ask my question, my dog followed me (as dogs do) and was smelling the guys shoe and he just started spraying the chemical! Have a little courtesy and respect for people's family members! \n\nI will be calling the company today to request them to never dispatch this tech to my house again, he is not welcome here if he cannot be a little friendly and respect my pets\n\nFinally - Bruce is awesome. He is always friendly and stops to say \"hi\" to my dog for a few minutes before or after spraying the house.\n\nUPDATE - I called the company and they were indeed apologetic for the employees behavior and offered a refund on this months service and to speak with the owner about the incident. This is why I keep using Bryant :) One bad employee doesn't sour the entire company, and luckily I've had a long history with them to know that! \n\nAnd yes, my pup is still alive and well :)"^^ . . "0"^^ . . "4"^^ . "2015-02-16T00:00:00"^^ . "0"^^ . "7"^^ .