"2015-09-12T00:00:00"^^ . . . "0"^^ . "On 9/12/15 went to this dump to watch the Ohio state game, was told by staff that the Big Ten would not let them show the game. Ask to speak to a Manager, the unknown manager came out, the employee told him that I wanted to speak to him, he looked at me and never came over too me. After standing there for 10 minutes, I walked over to him, he walked away. I asked to speak too his boss. I met with GIL, when I voiced my concern over the manager not speaking to me. Gil said\" The Game is on now\". I told him that fine, but I felt the manager should have made contact with me. GIL said \" What do you want me too do\". At that point it was clear that he was not concern about my complaint. I then told Gil that he was acting like an idiot and he asked to me leave and called security. This is a clear example of how they handle a customer with a complaint. They walk around like monkeys in suits acting like they are the cast from the movie Casino. .It's apparent that they lack the skills to deal with a customer complaint. They rather throw you out, than trying to resolve issues I left because it was clear to me that I was dealing with a very unprofessional person. I called him an idiot because he had a negative attitude toward my complaint. I did not raise my voice to him, he kept cutting me of in mid sentence while trying to express my complaint."^^ . . "1"^^ . "1"^^ . "6"^^ .