"0"^^ . "I took my vehicle for service. The agreed upon repair wasn't completed as I was told it would be. The service manager, Chris Gordon, told me he was in charge and that I had to direct all complaints to him. Later I was informed that his boss \"was the service director, not me\"\nHe refused to explain certain things to me in laymen's terms that I was not understanding regarding my repair and made me feel stupid for asking questions. \nThis was a really negative experience and makes me hesitant to purchase a Subaru in the future based on the poor customer service."^^ . . "1"^^ . "4"^^ . . "2017-10-30T00:00:00"^^ . "0"^^ . .