"2015-02-24T00:00:00"^^ . . . "2"^^ . "1"^^ . "0"^^ . . "0"^^ . "Sadly, I give 0 stars to UBS if I could. I donated late 2014. I expressed a great deal of discomfort to the phlebotomist, who decided it was best to jam the needle further into my arm and move it from side to side. He ended up pushing the needle through my entire vein, which caused extensive bleeding and bruising. After a few days, my arm locked in a 90 degree angle and I ended up getting checked for blood clots in the ER. UBS confirmed that they would reimburse me for the medical charges but when it came time to submit my receipts, they all mysteriously disappeared. How disappointing! I'll be donating elsewhere from now on."^^ .